Accelerator · IT services and renewals
Stack brings all the technology a business runs into one organised platform: its websites and applications, the domains behind them, the cloud and third-party services that power them, and the renewals and billing that keep them live. Built on Ascent’s experience of managing technology for growing businesses, it is tailored to each client rather than asking the team to adapt to the software.
As a business grows, so does the list of things keeping it online: a handful of websites and apps, the domains behind them, SSL certificates, business email, cloud hosting, and a long tail of third-party subscriptions. Each has its own login, its own renewal date and its own invoice. Kept in spreadsheets and inboxes, this list becomes a liability.
Systems, domains and services are scattered across documents, people and vendor portals.
A domain or certificate lapses because the reminder lived in one person’s calendar, and a website or email goes down.
Access details sit in chat messages and notes, with no secure, shared home.
Renewals are re-typed into invoices, GST is applied by hand, and payment status is chased over email.
They have no simple way to see what they are paying for, or what is coming up for renewal.
Each client system, whether a website, an application or an internal tool, is recorded with its purpose, its live and staging environments, and the access details that go with them. Credentials are stored securely and revealed only when needed, so the team always knows where a system lives and how to reach it, without hunting through old messages.
Domains, SSL certificates, business email, cloud hosting and other third-party services are all managed the same way: recorded once, linked to the client, and given a validity period and expiry date. A domain can be booked and tracked even before a system is built around it, and services can be attached to a system whenever the time is right.
Every paid service carries its renewal date, and Stack sends reminders in good time, to the team and, where appropriate, to the client, well before anything expires. Renewals due soon are surfaced in one list, so the team acts ahead of time rather than reacting to an outage.
When a service is due, Stack turns it into a quote or invoice in Zoho Books for the correct billing entity, applies the right GST treatment and sends it to the client, with no re-entry. Once a proforma becomes a tax invoice and payment is received, that status flows back automatically, so the team sees what has been billed and paid without switching systems.
A renewal is only complete when the service is actually extended. Stack keeps provisioning as a clear, separate step: once an invoice is settled, the team marks the service provisioned, the new validity is applied to the exact date the invoice reflects, and the client is notified that their service is active for the next term. Nothing renews on paper without renewing in reality.
For businesses running Ascent-built applications, Stack also tracks each deployed instance, its environment, version and licence, and can check in with the live application, so the team knows what is running where and what needs an update.
Through a secure portal, each client can sign in and see the systems, domains and services Ascent manages for them, with validity and renewal dates in plain view. It turns a scattered set of vendors and invoices into a single, transparent relationship, and reveals a sensitive detail like a password only when the client asks for it.
On a phone, Stack works like an app: it can be added to the home screen and opens full-screen, so the team can look up a client’s systems, check a renewal or update a record from a client’s office or on the move.
Every implementation follows Ascent’s approach.
The systems, domains and services your business depends on, and how they are renewed and billed today.
Where renewals, credentials and costs are at risk of being lost.
Organise your estate into one vault, configure renewal and billing workflows around your process, and connect your existing systems.
Stay with your team through adoption.
You start from a proven platform and end with a system that reflects exactly what your business runs and how it renews.
Every system, domain and service is in one place, with credentials kept securely alongside.
Renewals are tracked and reminded well in advance, so websites, email and certificates stay live.
Renewals become Zoho Books invoices without re-entry, and payment status comes back automatically.
Provisioning is a deliberate step, so a service is only marked renewed once it is actually extended.
Clients can see what they have and when it renews, through their own secure portal.
Contact us
Engage with a senior advisor to discuss your priorities. We begin by understanding your context, then offer an objective perspective on where value can be created and how Ascent can support you.
We develop an understanding of your context, priorities and constraints.
We share an objective view of where the greatest value lies.
A scoped approach, aligned to your strategic objectives.
Share a few details and the right person from our team will be in touch.
Contact us
Share a few details and the right person from our team will be in touch.
